Help Center

Frequently Asked Questions

MENA Homes is designed for real estate agents to list and promote properties, and for customers to easily search for homes or investments.

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Who is MENA Homes made for?

Is MENA Homes free to use?

Can I get a demo?

Can I search for properties without creating an account?

How do I search for properties?

What types of properties are available?

What details are included in property listings?

How do I schedule a viewing?

How do I report incorrect or outdated property info?

How can I recover my password?

How can I delete my account?

What happens to my data if I delete my account?

Can I deactivate my account instead of deleting it?

Is my data safe?

How do I report suspicious or fraudulent activity?

Are there subscription fees for agents/agencies?

Can agents purchase additional credits?

Can agencies allocate credits to agents?

Are there subscription plans that include credits?

What if an agency exceeds its monthly credit limit?

Can agencies upgrade or downgrade their plan?

What features require credits?

How are credits deducted from an agent's account?

What payment methods does MENA Homes accept?

Can I get an invoice for purchases?

Is there a refund policy for credits or subscriptions?